Delivery, Returns & Refunds

Deliveries

Orders will be posted on a Thursday via Royal Mail unless otherwise stated. I use the RM24 service so most orders will arrive on a Friday/Saturday. 

Local Collection

If you have chosen to collect your order, please keep an eye on your e-mails as I will contact you there to arrange a time for you to collect (usually on the Thursday) if you do not receive an e-mail from me, please contact me via the contact form here.

Returns & Refunds

Returns are not accepted. If you have an issue with your order arriving damaged, please take photos of the damage INCLUDING the outer packaging & address label. Please include photos of the entire package & close up photos as these will be needed to make aclaim for the damage.

Please contact us if you need any help with your order and I'll be happy to help.